Frendoc - Providing Patient Care

"Every part of Frendoc service is excellent, they saved my life. Thank you"

"Very prompt service. They sent a car to get me to the clinic and return me home. They looked after me very well. The driver was very good and with difficulties of the snow and ice at the time. Thank you"

"Frendoc is a very good service. It provides out of hours medical advice and relieves patient's worries and health problems. A much needed service within the NHS"

"We found Frendoc very friendly, professional and reassuring. Even at 3am in the morning they had a warm smile and were very attentive. We received good advice which was very clear. Patient has fully recovered since then Frendoc service was exceptional. Thank you and God Bless You"

"The doctor was perfect there was no hint of lack of time - most helpful and reassuring"

"I would like to thank the doctors, nurses and staff for their help. They were all very efficient and kind. I was very grateful"

"We feel very lucky to have such a service as Frendoc. We have been there twice and had excellent service and attention each time"

"I have called for your help twice this year and I would say excellent to it all. You do a wonderful job"

"I received an excellent service from Frendoc and was given full explanation discussion and involvement about treatment plans and a very thorough investigation of my health problem. Excellent care and service"

"I have used Frendoc twice for my son, I am so pleased with the service we have received on both occasions. As my son is only 9 months old I get anxious but found the staff very reassuring. The transport service is brilliant as we'd not have been able to get to the hospital. Many thanks"

"This is the first time I have had to use this service, I thought it is operated in an excellent and professional way. The day I needed to use it was New Years day and everybody was very professional and welcoming. The doctor was warm, welcoming and excellent in her approach, explanation and examination of myself. I think the service is excellent and cannot fault it at all"

"Great. Keep up the good work. Doctor I originally spoke to before my appointment was made was very friendly and helpful"

"Excellent service thank you"

"I cannot think of any improvement to the service- I was perfectly satisfied. I was collected from home - dealt with by the doctor - and delivered back home with a prescription for antibiotics. The whole episode took less than 1 hour - first class. Thank you"

"Although my difficulty may not be classed as an emergency it was causing me more discomfort as the evening wore on, I received prompt diagnosis and was given information relating to how to obtain a prescription late in the evening"

"The patient transport service was a total surprise and most welcome"

"So grateful the service is available, would like this service on a general basis"

"I would like to thank the doctor at Frenchay for his excellent help to me"